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This website, https://prabhatireach.com (“Website”), is owned and operated by Prabhati Reach Foundation (hereinafter referred to as “PRF,” “We,” “Us,” or “Our,” which expression shall include its affiliates, successors, and permitted assigns).
At PRF, safeguarding your privacy is integral to our mission of service. By using this Website and our services, you agree to the terms of this Privacy Policy, which supplements our Terms and Conditions. We strongly encourage you to review this Policy periodically to stay updated on how we handle your personal information.
This Privacy Policy describes how PRF collects, uses, stores, shares, and protects personal data provided by donors, volunteers, beneficiaries, visitors, and all users (“Users” or “You”) of the Website.
As an NGO registered and operating in India, PRF complies with applicable data protection laws, including:
The Information Technology Act, 2000
The Digital Personal Data Protection Act, 2023 (especially Sections 4–9)
By accessing or using the Website, you acknowledge that you have read and agree to this Policy.
During your interaction with PRF, we may collect the following categories of data:
Personal Information: Name, phone number (including WhatsApp), email address, postal address, gender, date of birth, photographs, payment details (for donations), volunteer details, or similar data.
Beneficiary Information: If you are or represent a beneficiary of our initiatives, we may collect limited data needed to evaluate and deliver our programs responsibly (e.g., age, gender, educational or socio-economic details). We take special care to minimize and protect such data.
Communication Records: Details you provide when contacting us by email, WhatsApp, phone, or through our Website.
Log and Analytics Data: IP address, browser type, device identifiers, date and time of access, pages viewed, referring URLs, and other standard web analytics data.
Cookies and Tracking Technologies: To improve site functionality, remember preferences, and analyze Website traffic.
We collect information through:
Direct user input (forms, emails, messages)
Automated systems (server logs, analytics tools, cookies)
PRF uses collected data solely for purposes consistent with our charitable mission, including:
Processing and acknowledging donations or volunteer registrations
Providing updates, newsletters, and impact reports to donors and supporters
Delivering and improving our social welfare programs
Communicating with users about initiatives, events, and campaigns
Complying with legal obligations, audit requirements, and donor reporting
Ensuring Website functionality, security, and integrity
Responding to user inquiries or grievances
Conducting internal research and analysis to improve effectiveness
PRF does not sell, rent, or trade personal data to any third party for commercial purposes.
PRF may share user information under strict confidentiality:
With internal team members, project partners, volunteers, or service providers solely for operational needs
To comply with legal obligations, court orders, or government requests
In aggregated or anonymized form for reports, impact assessments, or donor communications (without revealing individual identities)
In the rare case of reorganization or transfer of assets, subject to the same privacy obligations
All third parties receiving personal data are contractually obligated to protect it in line with this Policy.
We are deeply committed to protecting your data:
Secure server infrastructure with restricted access
SSL encryption (https://) to secure data transmission
Regular review of security protocols
Internal policies to limit data access only to authorized personnel
While we use commercially reasonable safeguards, no system can be fully guaranteed against breaches. By using the Website, you accept this inherent risk.
PRF retains personal data:
As long as necessary to fulfill the purpose for which it was collected
To comply with legal, accounting, or audit obligations
Until a user withdraws consent or requests deletion (subject to legal retention requirements)
To update or request deletion of your data, email us at: academicsprf@gmail.com.
We use cookies and similar technologies:
To remember user preferences
To analyze aggregate website traffic and engagement
Users can manage or disable cookies in their browser settings, although some website features may not work as intended.
Our Website may include links to external sites (e.g., donation platforms, social media). PRF is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies separately.
As a responsible NGO, PRF does not knowingly collect data from children under 18 years of age without parental or guardian consent.
Where programs directly involve minors, we ensure data is collected with clear, verifiable consent from parents or lawful guardians, strictly limited to program needs.
If you believe we have collected data about a minor without consent, contact us at academicsprf@gmail.com for prompt action.
As per applicable Indian laws, you may:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for processing (which may affect some services)
Opt-out of newsletters or promotional emails by contacting us
For data grievances, please contact our Grievance Officer:
📧 susmita.prabhati@gmail.com
This Policy is governed by the laws of India. Any disputes shall be subject to exclusive jurisdiction of the courts in Kolkata, West Bengal.
Where applicable, disputes may be resolved through arbitration under the Indian Arbitration and Conciliation Act, 1996, with arbitration seated in Kolkata and proceedings conducted in English.
If you are accessing this Website from outside India, you consent to your data being processed and stored in India, in compliance with Indian data protection laws.
PRF may update this Policy periodically to reflect legal, operational, or service changes. Updated versions will be posted at https://prabhatireach.com with a revised effective date.
Your continued use of the Website signifies acceptance of the updated Policy.
For questions, feedback, or to exercise your data rights, contact:
📧 academicsprf@gmail.com (general support)
📧 susmita.prabhati@gmail.com (grievance redressal)
🏢 Prabhati Reach Foundation
489, Madurdaha, Kalikapur, Kolkata - 700107
This Policy has been prepared to comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (including Sections 4–9). It is intended as notice under Section 5 of the Digital Personal Data Protection Act, 2023.
Effective Date: 01-07-2025